JFB MicroSystems Inc. is a privately owned Canadian company who has more than fifteen years of experience in the development, the manufacturing and the distribution of Telecommunications Management Software. A wide range of modules cover the needs of all types of applications: call accounting, inventory management, directory listing, cable management, trouble and work-order management, etc. The product line is marketed under the name "SOFTEL", and has been installed all over the world. Another area of expertise is in RS-232 data acquisition and processing. The Company manufactures an intelligent data acquisition buffer, which can be used for front-end processing, alarm monitoring, fraud detection and access control. Since 1995, the Company has been engaged in the development, manufacture and distribution of its proprietary SERVOX ® Computer Telephony Integration (CTI) product line. Our mission is to provide customized, affordable, comprehensive and fully integrated CTI solutions to corporations enabling them to optimize their operations through increased efficiency and improved customer service. Finally, JFB MicroSystems is also involved in PC-based ACD systems operating in a Centrex switch environment. This system is targeted at small call centers (under 20 agents). Value-added software, such as screen pops and remote displays have also been developed. All the products developed by the Company are Y2000 compliant and bilingual (English and French).
SOME OF OUR CUSTOMERS
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