|
|||
TELECOMMUNICATION MANAGEMENT WITH SOFTEL
Calls ares stored inside a buffer wich is equipped with battery back-up. The SOFTEL software allows the administrator to dump data into an IBM-PC micro-computer whenever required.
The use of ressources such as WATS, FX and TIE TRUNKS can be analysed with the SOFTEL system. Consequently, the administrator may determine if changes to the telephone system are required and save call costs.
SOFTEL automaticaly lists calls made from every extension, according to Department and Service. Cost distribution may then be analyzed by the administrator.
SOFTEL uses an IBM-PC indexed file system which ensures complete data security, with automatic data recovery.
Through SOFTEL, the abuse of Directory Assistance facilities can be spotted; the icorrect of long distance resources (i.e. WATS, FX, etc.) as well as lengthly telephone conversations can also be identified. Local calls cans also be monitered.
The internal directory is required to produce management reports. It is also possible to generate directory lists by name or extension number. The administrator may request aggregate lists or lists divided according to Corporate Structure.
The SOFTEL system is entirely menu driven. The system administrator can maximize the efficiency of this management tool quickly and easily.
SOFTEL reports may be set-up to allow the selective application of additional communication charges (i.e. surcharge for operator handled calls).
The SOFTEL system contains rate tables and V & H coordinates used by Telephone Companies. These rates are updated regularly by JFB MicroSystems Inc. The user has access to these tables, and can modify them himself using the configuration menu.
A single software program will manage multi-location installations. SOFTEL can generate reports at one central location, with a buffer and modem at each remote site.
SOFTEL makes it possible to list the details of calls by project number. Specific projects may be given account codes which will help compute communication related costs for each project.
SOFTEL's modular design allows the addition of numerous optional modules, providing greater flexibility. These modules can be added any time, without affecting the basic structure of the system.
|
|||
